Apple devices at repair facility have called 911 over 1,500 times

www.theverge.com /
Apple devices at repair facility have called 911 over 1,500 times

Apple is working with local police to remedy a surge in unintentional emergency calls to 911 that are originating from the company’s distribution and repair center in Elk Grove, California. The influx of calls has been ongoing for months, averaging 20 accidental calls a day and totaling over 1,600 since October. 911 dispatchers hear silence and intermittent employee chatter when the calls come in.

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Since October 2017, Apple has made around 1,600 false alarm 911 calls from a distribution site in Elk Grove. "We've been seeing these calls for the last four months from Apple," said police dispatcher Jamie Hudson. "We're able to see quickly where the call is coming from, so when we get one from Apple, the address will come up with their location." CBS Sacramento reports: On average, Elk Grove Police say they've received 20 accidental 911 calls a day from Apple, roughly 1,600 calls since October

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An Apple repair and refurbishment centre in Elk Grove, California, has placed about 1600 accidental calls to 911 over the past four months - and it's not at all clear why. Jason Jimenez, public information officer at the Elk Grove Police Department, confirmed a report from CBS13 in Sacramento that emergency dispatchers have been fielding about 20 of the calls a day since October. They appear to be entirely accidental. But they are a nuisance to operators trying to address real emergency calls, particularly if they come in while a dispatcher is dealing with another situation.

Apple devices at a California repair center keep calling 911

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Apple devices at a refurbishment facility in Elk Grove, California have been calling 911 multiple times a day for the past few months, CBS Sacramento reports. Since last October, the Elk Grove Police station has received around 20 accidental emergency calls per day, adding up to some 1,600 calls in the last four months. The Sacramento County Sheriff's Department Communication Center has also received 47 accidental calls from the facility since the beginning of this year.

An Apple repair center accidentally called 911 about 1,600 times in four months — and no one knows why

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An Apple repair and refurbishment center in Elk Grove, Calif., has placed about 1,600 accidental calls to 911 over the past four months — and it's not at all clear why. Jason Jimenez, public information officer at the Elk Grove Police Department, confirmed a report from CBS13 in Sacramento that emergency dispatchers have been fielding about 20 of the

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Emergency 911 dispatchers in Elk Grove and Sacramento County in California have an odd case on their hands. Ever since October rolled in, they've been seeing on average of 20 false 911 calls every day, for a grand total of 1600 so far. As per one police dispatcher, Jamie Hudson: We’ve been seeing these calls for the last four months from Apple. We’re able to see quickly where the call is coming from, so when we get one from Apple, the address will come up with their location. The times when it’s greatly impacting us is when we have other emergencies happening and ...

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It appears that Apple has a bit of a problem on its hands when it comes to one of its repair centers. The repair facility, which is located in Elk Grove, California, has reportedly made 1,600 "false alarm" phone calls from its location since October 2017. To put that in perspective, 911 operators have been fielding as many as 20 calls per

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Emergency dispatchers in Sacramento County in California have been getting 20 accidental 911 calls a day since October 2017. The source of the calls? An Apple repair and refurbishment center in the city of Elk Grove.

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Since October, emergency responders in Elk Grove and Sacramento County, California have received over 1,600 false alarm 911 calls coming from an Apple repair and refurbishing site in the area. It’s not clear if the calls are coming from Apple’s iPhones or Watches but each time a call originates out of the Elk Grove facility,

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Since October, emergency responders in Elk Grove and Sacramento County, California have received over 1,600 false alarm 911 calls coming from an Apple repair and refurbishing site in the area. It's not clear if the calls are coming from Apple's iPhones or ...